Privacy Policy

Last Updated: 2026-05-11  ·  Effective: 2026-05-11

This Privacy Policy describes how Robotrx ("Robotrx," "we," "us," or "our") collects, uses, and protects information when you visit robotrx.ai or interact with us. We are committed to protecting your privacy and handling personal information responsibly.

If you have questions about this Privacy Policy, please contact us at privacy@robotrx.ai.

1. Who We Are

Robotrx is a U.S.-based technology company. This Privacy Policy applies to the website at robotrx.ai and to any direct interaction you have with us (for example, through our contact form or by email).

For our customers and partners using Robotrx products and services, this Privacy Policy is supplemented by the agreements between Robotrx and those customers, including any data-processing terms, privacy schedules, or business associate agreements that may apply. Where this Privacy Policy and a customer agreement conflict, the customer agreement controls for data handled under that agreement.

2. Information We Collect

We minimize the data we collect and collect it only for the purposes described in this Policy.

2.1 Information you provide directly

When you use the contact form on robotrx.ai, you may share:

• Your name (optional)
• Your email address (required)
• A message
• Whether you wish to be added to our updates list (optional opt-in)

If you correspond with us by email, we receive whatever information you choose to include in your message.

2.2 Information collected automatically

When you visit robotrx.ai, our hosting infrastructure may collect technical data needed to deliver and secure the website, including:

• Your IP address
• Browser type, device type, and operating system
• Pages visited, referring URL, and time spent on pages
• Cookies and similar technologies (see Section 5)

We use anti-abuse and security services that may apply their own privacy policies to your interactions with those services.

2.3 Information related to product use

If your organization becomes a Robotrx customer or otherwise uses one of our products, we may handle operational and configuration data necessary to deliver the service. The specific scope of data, the security controls applied to it, and the privacy commitments in effect are set out in the agreement between Robotrx and that customer.

We do not collect personal information of end users directly through robotrx.ai. Where our products handle data on behalf of a customer, that customer is generally the data controller, and Robotrx acts as a data processor under their direction and applicable contractual terms.

3. How We Use Information

We use the information we collect to:

• Respond to your inquiries and follow up as appropriate
• Send updates if you opted in to our updates list
• Operate, maintain, and improve robotrx.ai
• Detect, prevent, and respond to fraud, abuse, and security incidents
• Comply with our legal and regulatory obligations
• Maintain records of our communications

We do not sell your personal information.

4. How We Share Information

We do not share personal information except in the following circumstances:

• With service providers who help us operate robotrx.ai or our business, under contractual confidentiality and data-protection obligations. Examples include our website hosting and security infrastructure providers.
• For legal compliance when required by law, regulation, court order, government request, or other valid legal process; to enforce our terms; or to protect the rights, property, or safety of Robotrx, our customers, or others.
• With your consent, if you direct us to share specific information.
• In connection with a business transaction such as a merger, acquisition, financing, or sale of assets, where personal information may be transferred subject to applicable law.

5. Cookies and Similar Technologies

robotrx.ai uses cookies and similar technologies to:

• Operate the website
• Analyze traffic patterns and improve user experience
• Detect and prevent abuse

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. Note that disabling cookies may affect site functionality. We do not use cookies for cross-site advertising.

6. Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, alteration, disclosure, or destruction. These include encryption in transit, access controls on internal systems, and continuous monitoring.

No system is perfectly secure, and we cannot guarantee absolute security. We commit to handling information responsibly and to notifying affected individuals or organizations as required by applicable law in the event of a security incident.

7. Data Retention

We retain personal information only as long as necessary for the purposes described in this Policy, to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements.

For data submitted through the contact form, we retain it as long as needed to respond and as required by applicable law, after which we delete or de-identify it. Operational and technical logs are retained at industry-standard intervals appropriate to their purpose.

8. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information. These rights may include:

• The right to access information we hold about you
• The right to correct inaccurate or incomplete information
• The right to request deletion of your information (subject to legal exceptions)
• The right to withdraw consent for opt-in communications
• The right to opt out of certain data uses
• The right to lodge a complaint with a data-protection or privacy supervisory authority

California residents

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), you may have additional rights, including:

• The right to know the categories and specific pieces of personal information we collect
• The right to delete personal information we hold about you
• The right to correct inaccurate personal information
• The right to opt out of the sale or sharing of personal information
• The right to limit the use of sensitive personal information
• The right to non-discrimination for exercising your rights

Robotrx does not sell personal information as that term is defined under the CCPA/CPRA.

To exercise any of these rights, contact us at privacy@robotrx.ai. We will respond within the timeframes required by applicable law and will not discriminate against you for exercising your rights.

9. Children's Privacy

robotrx.ai is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us at privacy@robotrx.ai and we will delete it.

10. International Data Transfers

robotrx.ai is operated from, and our services are hosted in, the United States. If you are accessing the site from outside the United States, your information will be transferred to and processed in the United States. By using the site, you consent to this transfer.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we do, we will post the updated Policy on robotrx.ai with a new "Last Updated" date. We will provide additional notice of material changes (for example, by email if we have your address, or by a prominent notice on the site) where required by applicable law.

We encourage you to review this Policy periodically to stay informed about how we protect your information.

12. Contact

For privacy questions, requests, or concerns, please contact:

Robotrx
Attn: Privacy Officer
Email: privacy@robotrx.ai

We will respond to legitimate requests as promptly as we can and within any legally required timeframes.